Customer Testimonials

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DealerRater Sep 22, 2021

Corey Emanuel was extremely knowledgeable and professional throughout my visit. A deal was quickly agreed upon, and A.J. In finance couldn’t have made finalizing easier. This is the second Jeep GC that I’ve purchased from Jim Browne.

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DealerRater Sep 21, 2021

From the time I bought my car, which I didn't necessarily go looking for, my experience has always been amazing. I strictly come here for oil changes as well.

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DealerRater Sep 18, 2021

Satisfecho con el trabajo realizado por Pete ( Manager DS) Tara Johnson Roberto Abreu Jorge Roldán Philippe ( manager Sales) Dpto económico. Excelentes.

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DealerRater Sep 14, 2021

I brought my Jeep Grand Cherokee in for 30K service and an oil change on a Friday. They recommended that I get a brake flush as well, which sounded reasonable to me, knowing it had never had one before. I knew they were very busy, but I had ample time to wait. I fell asleep in the most comfortable chair. Two hours and $265 later, I was back on the road and headed for the car wash because it needed a cleaning too.

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DealerRater Sep 1, 2021

Hola..Estoy muy contenta con el servicio que me ofreció el señor Roberto Abreu muy profesional, el delivery del auto hasta mi casa fue rápido y seguro.recomiendo al 100 a Jim Browne Chrysler jeep Dodge Ram Tampa Bay..

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DealerRater Aug 19, 2021

I like the Express Service for an oil change and tire rotation. They also did a multi-point inspection while my truck was there. The service manager told me how long the service would be and it was actually 15 minutes shorter. The technician did leave an oily fingerprint on the door but it easily rubbed off.

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DealerRater Aug 12, 2021

We had a GREAT experience!! Robert (2465) was very helpful. He answered all our questions he went above and beyond to help us. We give him 100% satisfaction.

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DealerRater Aug 11, 2021

Tony was our sales person and he did a great job! He was very straight forward and easy to work with. Dave Clemmens also was very nice and helpful. and Angela Morell in financing was quick and efficient getting our paper work done. Very nice people. I would recommend this dealership and plan on using them in the future.

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DealerRater Aug 4, 2021

I really like the express service for oil changes and tire rotations. I live about 30 min away and I call ahead to ask how busy they are. Usually completed in an hour.

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DealerRater Jul 31, 2021

Corey Emanuel was very helpful, and patient during the whole new vehicle experience. In addition several other sales associates and Angela Morrell. All were very friendly and helpful, it made me feel as if I was in a Mom and Pop operation. I was very thankful that the car was equipped with navigation which no other dealer had the color, and options. Corey Emanuel was a pleasure tio work with as well as an asset to Jim Browne Dodge. I would return to both Corey, and Jim Browne with out thinking twice. Thank you Corey, and all of your staff. ...

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DealerRater Jul 13, 2021

This is Jeff Bates. I’m fro Van Wert OH. I took my grandkids to Busch Gardens. We got on the second roller coaster and yep it goes upside down, I watched my key fob fall out of my pocket and bounce off the rail about 60ft below me. I got very luck to get them right back but my key fob was flat out broken!! Now it’s 4:00 and they close at 5:30. I talked to the most caring personat Jim Browns dealership Tracey Korfias(Angel in disguise), she made sure they had a key fob for my 2016 Dodge Ram ...

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DealerRater Jul 7, 2021

I took my 2019 Ram into the dealership for some warranty work. My Service Advisor was William Clement (B729). He did a FANTASTIC job. He was very knowledgeable and informative. It was determined that parts had to be ordered and would take a few days. He kept me informed as to when the parts were arriving at the dealership. We scheduled an appointment and he was super regarding moving the service process along once I arrived. When I go back for future service, I most definitely asking for William Clement. He is a FIVE STAR employee. Thanks for the pleasure William !!!! ...

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DealerRater Jul 3, 2021

I am pleased and impressed with how my service representative kept me informed during the service of my vehicle.

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DealerRater Jun 26, 2021

Everyone was great starting with Cory who was very informative about the car andvery friendly. AJ who got me Thur finance and mark who gave me a good deal. I’m waiting to see what happens when it’s time for service.

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DealerRater Jun 26, 2021

I recently purchased a 2021 Ram 1500, my salesman Rich Rinaldi was outstanding, he able to get me the vehicle I wanted after weeks looking. Rich stay in connect me weekly letting know he was still and hadn’t forgotten me. I love new truck, I appreciate the time Rich put in search for vehicle. Thanks Rich

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DealerRater Jun 26, 2021

So I wasn't thrilled about why I had to take the truck in for services, however they took good care of me.

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DealerRater Jun 23, 2021

I had a great experience here! Everyone made my family and I feel so welcomed and important. The staff went above and beyond in every aspect. 10/10 Recommend!

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DealerRater Jun 16, 2021

Fast quick customer friendly service. The only complaint I have is they did not clean off the chalk marks after mounting the tire. Thank you

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Cars Jun 16, 2021

Great service and loved our salesman, Todd! Would definitely come back!

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DealerRater Jun 11, 2021

Corey was great! Made the buying process very easy. With the shortage of RAM trucks I was still able to get what I wanted and needed.

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Cars Jun 8, 2021

We are a return customer due to the outstanding customer experience. The entire team is a pleasure to do business with, and we are very happy with yet another Ram from the team at Jim Browne!

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DealerRater Jun 8, 2021

If your looking for your dream car go and talk to Carlos he is absolutely amazing and went above and beyond to get my wife in her dream car we love it

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DealerRater Jun 7, 2021

Stephanie was a joy to deal with. The dealership was busy and short staffed but she very friendly and apologized. It took a long a time but it went by quickly.

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DealerRater May 31, 2021

Excellent service, great personal touch and valuable suggestions - These are my few comment. Rich Rinaldi is the best person I worked there. Keep up the good work.

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DealerRater May 27, 2021

I had a wonderful experience leasing a Jeep Grand Cherokee for the second time at Jim Browne. Matt Himschoot was very thorough and helpful. Highly recommended.

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Cars May 21, 2021

Kelly help me out looking for a car he was very helpful and friendly

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Cars May 13, 2021

Braxton was EXCEPTIONAL and VERY POLITE. He made our car buying experience the BEST we?ve ever had. We got our quote over the phone, came to the dealership at 6:30pm and we we?re on our way home a little after 8pm DEAL COMPLETELY DONE!!!

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Cars May 12, 2021

Roberto my sells rep and Nick from finance were awesome they really made it possible to drive away with the car I wanted.. Nick really made it happen. I?m forever grateful..

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Cars May 10, 2021

I had no thoughts of upgrading when I took my Jeep for service, but this cure one caught my eye! The sales person, Todd, is the BEST!! I expressed my “ desires” and he made it happen! The sales Manager was also Awesome!! Got a much lower interest rate on a newer Jeep and payment went DOWN!! LIFETIME warranty!!! Can’t beat that! Love these people!!!

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Cars May 3, 2021

Very friendly, made the experience good. My salesman Don Widner was awsome, has answered every question even when im probably bugging him with a stupid question

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Cars May 2, 2021

I completed the majority of the deal via email and phone calls as I'm from out of state. Communication was prompt and detailed. They kept me informed through every step. Once I arrived to pick up my vehicle, I was greeted promptly and the final paperwork was signed. Overall a surprisingly easy experience!

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Cars May 2, 2021

Very satisfied with my purchase. The offer that I got for my trade, and the out of door number for the vehicle I purchased was great. This was all due to the expert help of Tony along with Carlos Knowles who helped with the delivery of the vehicle.

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Cars May 1, 2021

Went in for a fuel pump and ended up getting a new car (von) the salesman was exceptional his knowledge about cars is underrated my overall experience was great everyone has wonderful customer service ,he was very patient and made sure that I got into the car that I wanted

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Cars Apr 30, 2021

Great experience and wonderful people. Worked with us to get to our desired payment

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Cars Apr 30, 2021

I bought a new Dodge Ram here they were up from and honest to deal with from start to finish.

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DealerRater Apr 29, 2021

Awesome dealership! Kelly showed me a 2021 Jeep Grand Cherokee and I absolutely fell in love! Was not there for a Jeep, but once I got in I knew it was the car for me. Kelly was very knowledgeable and a delight to work with. Would definitely recommend working with Kelly and Paul. They made me feel very comfortable in my decision.

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Cars Apr 28, 2021

Best car buying experience ever. So simple and done from the convenience of home. Staff listened and understood what we wanted. And delivered.

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Cars Apr 28, 2021

great service and help throughout the buying process. they made the process very smooth and with no pressure.

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Cars Apr 25, 2021

Sales Representative Alex provided excellent service (including delivering car to my home), with a knowledgeable and professional manner. In and out first time in - 2 hours. I highly recommend Alex and the team at Jim Brown if one is considering a buying/leasing their next car.

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DealerRater Apr 24, 2021

Very Very happy with the service I received and the price. David Clemmons and Carlos Knowles helped me to order the exact truck I wanted and helped me to get a commercial bed installed and included in the financing.

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Cars Apr 22, 2021

Awesome, friendly service I'm always satisfied when I come to the dealership for any type of service. I look forward to future endeavors with Jim Browne.

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Cars Apr 22, 2021

Great experience. Corey and the team provided a quick and painless transaction. Thanks again!

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DealerRater Apr 22, 2021

Thanks to the seller Roberto I was able to buy my Grand Cherokee Laredo. His service was excellent, he did everything possible to make my dream come true. Thanks !!!!

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Cars Apr 19, 2021

The sales and finance staff were a pleasure to work with .Great experience. Highly recommend. 5 Stars

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Cars Apr 13, 2021

Daniel Ramize, is amazing at what he does. He was able to get me in a 2021 grand keep Cherokee. I?ve always wanted a truck since I was a little girl. I am so pleased with my car buying experience. If you need a car if you need service Jim Browne is the place to go.

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Cars Apr 12, 2021

Best experience EVER buying a vehicle! Drove 2 hours from Winter Springs for the lifetime warranty and deal. Did almost all the paperwork online and drove over, signed and left. Amazing staff- friendly, not pushy, appreciative we came and welcoming!

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Cars Apr 4, 2021

Sales staff are magnificent! They show you what they have on the lot as well as special orders. Not pushy and they care about what the customer wants. In my case a xxxx big truck!

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DealerRater Apr 3, 2021

Don Widner was a pleasure to work with. He found a car with low miles in my price range that worked for me on my budget. I will recommend your dealership to my friends.

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Cars Mar 25, 2021

It took an hour and 45 minutes for an oil change. Everyone was very friendly but it took a really long time in the express lane.

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Cars Mar 22, 2021

Great customer service from Kelly and Alex. They worked well with me in finding a vehicle, and easily communicated what would work best. Overall, great experience at a professional dealership.

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Cars Mar 15, 2021

Good morning, My name is katriena. Im at jim browne chrysler.and they gave a speical. On a service repair, from back in june, and they hornerd it! And everytime Im here their friendly and nice! To me I wanna say a speical thank you to Tracey and Andrew! Thank you guys so much!!!

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DealerRater Mar 6, 2021

Excellent staff starting with my salesman Roberto Abreu!! They all are very professional and they have very good customer service. I will recomended 100% Thanks!

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Cars Mar 6, 2021

Exelente servicio del personal y ayuda para entender las ofertad

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Cars Mar 5, 2021

Our salesman, Corey, was excellent. He showed us 3 or 4 Jeep Cherokee Laredo?s and my wife test drove 2 of them before deciding on the one she liked. Corey was very courteous and not a pushy salesman at all. Thanks Corey!

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DealerRater Mar 4, 2021

jim browne awsome staff very helpful will recommend to all my family and friends .Nathan from salse has gone above to do more than enough to make this a pleasant experence ,nick from finance was very patient and helpful

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Cars Mar 4, 2021

Hey the salesman really knew his stuff he was polite courteous and a pleasure to deal with

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DealerRater Mar 2, 2021

What is better than GREAT? Exceptional? Outstanding? How about all of them ! This dealership invests in its people. You can tell. They empower their team to make the customer experience as seamless and customer focused as possible. Our Salesman, Corey, was more of an Ambassador of the business. He represented them flawlessly and surpassed any expectations in the way of communication and attention to detail. My wife and I decided to buy TWO vehicles because we were so impressed with our experience. They are our dealership going forward even though they are 83 miles from our home.

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Cars Mar 2, 2021

Super profesional sale person . That was my second purchase i 4 month . definitely i will go again

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Cars Mar 2, 2021

excellent sales person Roberto. Super recomendable

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Cars Feb 24, 2021

Good services , too slow in setvice . Very good people

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Cars Feb 12, 2021

Everyone was pleasant and helpful. Buying process was easy.

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Cars Feb 2, 2021

we really happy with our buy with this sale person Roberto Abreu he's very courtesy and honest with us and that make really diferent between you place to another place thats the kind of sale you need in you dealer. we want thanks him for everything of he did for us i hope he stay there for good and will bring him people to buy cars i will recomended him with everybody. Francisco friend we buy a challenger.

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DealerRater Feb 2, 2021

We had the best salesman, Nathan Donlin, while buying our 2021 Jeep Compass. He got us a great deal and exactly what we wanted. He answered our calls and has extensive knowledge about all the vehicles. He was very professional and took time making sure the car was ready for pickup.

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Cars Jan 21, 2021

Over two years ago, I put out feelers on what I was looking for. I was very specific. Jim Browne Dodge was the only dealer in the state that reached out to me truly claiming to have it. So many other dealers reached out with a pathetic claim of having something ?like? what I was looking for. 28 months later, this is the finest car I have ever owned. BUT... the car was sold with a ?lifetime warranty ?. It?s legit, but all your regular service must be performed at the dealer. Now, I am a professional weekend mechanic (I have ...

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DealerRater Jan 17, 2021

Purchased a new Ram! Great dealership great salesman. From beginning to end Carlos Knowles guided me with my purchase and delivered as promised. A great place to do business, a great salesperson

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DealerRater Jan 12, 2021

Thank you so much for the wonderful experience we had purchasing our Jeep Compass on January 7th. Jeff Dixon was very helpful and professional finding us the car we went home with. Enjoyed working with him. This is my 3rd experience with Jim Browne Jeep and it never disappoints. I will definitely be back again!

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Cars Jan 6, 2021

My Salesman at Dodge salesman at Dodge Nathan Donlin put me in my dream car that I felt safe in. He was truly an amazing help getting me the best deal possible and I appreciate him for that!!!

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Cars Jan 5, 2021

Tony Cameraro went above and beyond getting me the car I wanted. I would highly recommend Tony and Jim Browne Auto to any potential buyer!

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DealerRater Jan 1, 2021

Buying a car is a stressful time. Jeff and Nicholas made this experience as easy as possible. Thanks for a pleasant experience. Happy Née Year!

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Cars Dec 29, 2020

Repair work was done on a timely basis. Will continue having service work done at this dealer!

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Cars Dec 25, 2020

Easy to work with, no pressure salesman, efficient and friendly

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DealerRater Dec 20, 2020

I must say during a very hectic holiday season , Carlos Knowles came through for me . Not only did he get the Jeep Wrangler Unlimited Rubicon I wanted but even delivered it to me . I live over 2 hours from the dealership. Saved me at least 1/2 a day of my life . I would highly recommend this salesman and his dealership. They find ways to make car deals not complicate them. Great job !

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Cars Dec 20, 2020

Very courteous and easy to work with sales manager as well as salesman. They work hard to meet my needs. Appreciate their time and flexibility. I am very happy with my purchase.

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DealerRater Dec 17, 2020

I just purchased a new Ram 2500 from Todd Warner at Jim Browne. I can’t say buying a vehicle is fun but Todd was great to deal with. He drove the new truck an hour and a half to us, brought the paperwork, waited for us to sign it, took us and showed us how everything works, paired our phone, then drive our trade in back to Tampa!

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DealerRater Dec 3, 2020

Great Customer Service still exists at car dealerships. You just have to go the right store! I had a very pleasant/positive experience at Jim Browne Chrysler Jeep Dodge Ram of Tampa Bay in November 2020. Before visiting the dealership, I received "upfront/no haggle quotes" on two 2021 Ram 1500 trucks I was interested in. I scheduled an appointment over the phone with Carlos Knowles, Internet Sales Manager, to visit the dealership and test drive the two Ram Trucks. This ended up being the easiest, lowest-stress car buying experience I have had in over 30-plus years! When I arrived at ...

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Cars Dec 3, 2020

I had a very pleasant/positive experience at Jim Browne Chrysler Jeep Dodge Ram of Tampa Bay in November 2020. Before visiting the dealership, I received "upfront/no haggle quotes" on two 2021 Ram 1500 trucks I was interested in. I scheduled an appointment over the phone with Carlos Knowles, Internet Sales Manager, to visit the dealership and test drive the two Ram Trucks. This ended up being the easiest, lowest-stress car buying experience I have had in over 30-plus years! When I arrived at the dealership, Carlos was waiting outside with the two Trucks I wanted to test drive. While ...

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DealerRater Dec 1, 2020

I have purchased 2 new pickups from this dealership and have been very pleased with their sales and finance team.sales side I work with Carlos Knowles who has done an exceptional job getting the deals I needed. I would rate.him with a 10. On the final ceremony I have 2 that have worked very hard to get the payments that I needed. This team consist of Wanda and Nick who would also get.a.10 from me. I have never had an issue with anyone at the dealership. Go.team!

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DealerRater Dec 1, 2020

My husband and I purchased my 2020 Jeep Grand Cherokee in March. Our salesperson was Carlos Knowles. He was very helpful in finding just what I wanted. The entire process was a good one. This was not our first purchase with Jim Browne. Each time has been a good experience and Carlos has been our salesperson. EVERYONE has been professional, friendly and makes you feel important.

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Cars Nov 28, 2020

Forever Warranty took care of my check engine light on my 2015 Wrangler.

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Cars Nov 24, 2020

Very good experience. Our sales rep was very courtesy and knowledgeable. We had a set amount to work with and they worked with us to arrive at make that happen.

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DealerRater Nov 24, 2020

Jeff was Great! Bryan was also great. They were willing to work with and come to an agreement on a fair price. Did not feel they were playing any games. Straight shooters from what I could tell. I would go back and will consider them for my next purchase.

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DealerRater Nov 11, 2020

I’ve recently just purchased a 2020 Jeep Renegade from Jim Browne. This dealership and it’s team of amazing people, bent over backwards to try to finance me a car despite having a rather challenging credit history. Between the sale, process of financing, and overall experience, I would highly recommend Jim Browne to anyone - especially if you are nervous about financing a new car. They are a fair, non-judgemental, knowledgeable, efficient, group of people committed to providing superior customer service and an excellent consumer experience! Most recently I had to take my Jeep in to fix my tire which ...

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DealerRater Nov 5, 2020

By far best experience I have ever had buying a vehicle. The Sales Rep Jimmy Pullman and sales manager Brian work out a great price out the door on a 2016 Jeep Grand Cherokee. I can't say enough about sales rep and sales manager they really went above and beyond to make sure I was satisfied with my purchase. The negotiation time and finance time was minimal, not long and drawn out like some dealerships. I plan to return in the future will be telling family and friends about my exceptional experience everyone was courteous personel was great. Happy with ...

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Cars Nov 3, 2020

The last few times I had my 2020 Gladiator serviced they left grease spots on the hood. And this past service they spilled oil on the engine and it smoked for a day afterwards. I keep my vehicles immaculate and this did upset me! Not what I would expect from a Jeep Factory Trained Technician as they advertise they employ. I would expect a bit better especially after I had complained both times. These guys with the exception of leaving oil on my hood and spilling it all over my engine, are very easy to deal with. The express oil service ...

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DealerRater Oct 31, 2020

Bought a new car last night never had such an easy time getting a good deal salesman general manager extremely friendly and helpful wanted to make sure I was happy

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Cars Oct 28, 2020

We brought our motorhome in for a replacement of radio on chassis. The process was made less stressful than it could have been and we were treated very well by the service department.

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Cars Oct 16, 2020

Jim Browne dealership was very friendly, accommodating and professional.

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Cars Oct 14, 2020

Good people ! Nice service , my recommendation to everyone .

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DealerRater Oct 7, 2020

Carlos knowles Was one of the nicest salesman that I have ever met He will go out of his way to help you find the right vehicle that you were looking for if you are looking for a vehicle You definitely need to see Carlos

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DealerRater Oct 2, 2020

Hello my name is Stephanie Pierre I purchase a Jeep Cherokee at this dealer for my daughter and my salesman was none other than Carlos Knowles. Mr. Knowles made the experience as simply as it could’ve be and walk and talk me through the whole process. I told him what I wanted and he made it happen. I told Mr. Knowles when I’m ready to purchase a vehicle for myself I am willing to take a 4hr drive to Tampa because he’s very patient, he’s very professional, he’s very personable, he’s very caring and ...

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DealerRater Sep 21, 2020

They usually are on top of things. They seemed a bit rushed today (maybe it was end of day?) and forgot to turn off my oil change reminder.

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Cars Sep 21, 2020

Great help!!! Made the deal happen!!! Dry far with my trade in. Very satisfied with the finance department and Mo my sales man.

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Cars Sep 15, 2020

Good experience promptly acknowledged in service area and referred to Alexia who kept me informed everyone was courteous and professional

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Cars Sep 15, 2020

Jason was very friendly and knowledgeable making it easy for us to get the emergency repair done on our Dodge Journey. Able to turn around the repair on the vehicle within one day and kept us informed.

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Cars Sep 12, 2020

Great people. Will actually work with you, regardless of financial situation to get you in the vehicle you want without the aggressive tactics and without pressure. Amazing people, can not recommend enough.

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DealerRater Sep 7, 2020

Todd Warner was our salesman. He knew the produce and I like his treating us as more mature customers. He let my wife and I talk about each step of the deal and decide what we were going to put down on the car and trade in on the deal. We felt that Todd's experience and non pressure sales technique made the buying of this vehicle one of the best of 20 vehicles I have purchased over my lifetime. We also feel we made a new friend.

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Cars Sep 5, 2020

Great experience and knowledgeable sales rep. Their price was also better than the other dealerships in the southeast I looked at. I live in GA and drove down to get the vehicle in Tampa as the savings were that good that made the drive/time a no brainer.

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Cars Sep 2, 2020

All personal we?re exceptional towards my needs and wants.

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DealerRater Sep 2, 2020

My experience is always great at this dealership. I'm on my third Jeep, but one of my main reasons for purchasing the last one was Alexa in the service department. She always goes out of her way to get me out as soon as possible at a fair price.

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Cars Sep 1, 2020

The sales rep was very professional, knowledgeable and courteous during the negotiations.


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