This is Jeff Bates. I’m fro Van Wert OH. I took my grandkids to Busch Gardens. We got on the second roller coaster and yep it goes upside down, I watched my key fob fall out of my pocket and bounce off the rail about 60ft below me. I got very luck to get them right back but my key fob was flat out broken!! Now it’s 4:00 and they close at 5:30. I talked to the most caring personat Jim Browns dealership Tracey Korfias(Angel in disguise), she made sure they had a key fob for my 2016 Dodge Ram ...
I took my 2019 Ram into the dealership for some warranty work. My Service Advisor was William Clement (B729). He did a FANTASTIC job. He was very knowledgeable and informative. It was determined that parts had to be ordered and would take a few days. He kept me informed as to when the parts were arriving at the dealership. We scheduled an appointment and he was super regarding moving the service process along once I arrived. When I go back for future service, I most definitely asking for William Clement. He is a FIVE STAR employee. Thanks for the pleasure William !!!! ...
I am pleased and impressed with how my service representative kept me informed during the service of my vehicle.
Everyone was great starting with Cory who was very informative about the car andvery friendly. AJ who got me Thur finance and mark who gave me a good deal. I’m waiting to see what happens when it’s time for service.
I recently purchased a 2021 Ram 1500, my salesman Rich Rinaldi was outstanding, he able to get me the vehicle I wanted after weeks looking. Rich stay in connect me weekly letting know he was still and hadn’t forgotten me. I love new truck, I appreciate the time Rich put in search for vehicle. Thanks Rich
So I wasn't thrilled about why I had to take the truck in for services, however they took good care of me.
I had a great experience here! Everyone made my family and I feel so welcomed and important. The staff went above and beyond in every aspect. 10/10 Recommend!
Fast quick customer friendly service. The only complaint I have is they did not clean off the chalk marks after mounting the tire. Thank you
Great service and loved our salesman, Todd! Would definitely come back!
Corey was great! Made the buying process very easy. With the shortage of RAM trucks I was still able to get what I wanted and needed.
We are a return customer due to the outstanding customer experience. The entire team is a pleasure to do business with, and we are very happy with yet another Ram from the team at Jim Browne!
If your looking for your dream car go and talk to Carlos he is absolutely amazing and went above and beyond to get my wife in her dream car we love it
Stephanie was a joy to deal with. The dealership was busy and short staffed but she very friendly and apologized. It took a long a time but it went by quickly.
Excellent service, great personal touch and valuable suggestions - These are my few comment. Rich Rinaldi is the best person I worked there. Keep up the good work.
I had a wonderful experience leasing a Jeep Grand Cherokee for the second time at Jim Browne. Matt Himschoot was very thorough and helpful. Highly recommended.
Kelly help me out looking for a car he was very helpful and friendly
Braxton was EXCEPTIONAL and VERY POLITE. He made our car buying experience the BEST we?ve ever had. We got our quote over the phone, came to the dealership at 6:30pm and we we?re on our way home a little after 8pm DEAL COMPLETELY DONE!!!
Roberto my sells rep and Nick from finance were awesome they really made it possible to drive away with the car I wanted.. Nick really made it happen. I?m forever grateful..
I had no thoughts of upgrading when I took my Jeep for service, but this cure one caught my eye! The sales person, Todd, is the BEST!! I expressed my “ desires” and he made it happen! The sales Manager was also Awesome!! Got a much lower interest rate on a newer Jeep and payment went DOWN!! LIFETIME warranty!!! Can’t beat that! Love these people!!!
Very friendly, made the experience good. My salesman Don Widner was awsome, has answered every question even when im probably bugging him with a stupid question
I completed the majority of the deal via email and phone calls as I'm from out of state. Communication was prompt and detailed. They kept me informed through every step. Once I arrived to pick up my vehicle, I was greeted promptly and the final paperwork was signed. Overall a surprisingly easy experience!
Very satisfied with my purchase. The offer that I got for my trade, and the out of door number for the vehicle I purchased was great. This was all due to the expert help of Tony along with Carlos Knowles who helped with the delivery of the vehicle.
Went in for a fuel pump and ended up getting a new car (von) the salesman was exceptional his knowledge about cars is underrated my overall experience was great everyone has wonderful customer service ,he was very patient and made sure that I got into the car that I wanted
Great experience and wonderful people. Worked with us to get to our desired payment
I bought a new Dodge Ram here they were up from and honest to deal with from start to finish.
Awesome dealership! Kelly showed me a 2021 Jeep Grand Cherokee and I absolutely fell in love! Was not there for a Jeep, but once I got in I knew it was the car for me. Kelly was very knowledgeable and a delight to work with. Would definitely recommend working with Kelly and Paul. They made me feel very comfortable in my decision.
Best car buying experience ever. So simple and done from the convenience of home. Staff listened and understood what we wanted. And delivered.
great service and help throughout the buying process. they made the process very smooth and with no pressure.
Sales Representative Alex provided excellent service (including delivering car to my home), with a knowledgeable and professional manner. In and out first time in - 2 hours. I highly recommend Alex and the team at Jim Brown if one is considering a buying/leasing their next car.
Very Very happy with the service I received and the price. David Clemmons and Carlos Knowles helped me to order the exact truck I wanted and helped me to get a commercial bed installed and included in the financing.
Awesome, friendly service I'm always satisfied when I come to the dealership for any type of service. I look forward to future endeavors with Jim Browne.
Great experience. Corey and the team provided a quick and painless transaction. Thanks again!
Thanks to the seller Roberto I was able to buy my Grand Cherokee Laredo. His service was excellent, he did everything possible to make my dream come true. Thanks !!!!
The sales and finance staff were a pleasure to work with .Great experience. Highly recommend. 5 Stars
Daniel Ramize, is amazing at what he does. He was able to get me in a 2021 grand keep Cherokee. I?ve always wanted a truck since I was a little girl. I am so pleased with my car buying experience. If you need a car if you need service Jim Browne is the place to go.
Best experience EVER buying a vehicle! Drove 2 hours from Winter Springs for the lifetime warranty and deal. Did almost all the paperwork online and drove over, signed and left. Amazing staff- friendly, not pushy, appreciative we came and welcoming!
Sales staff are magnificent! They show you what they have on the lot as well as special orders. Not pushy and they care about what the customer wants. In my case a xxxx big truck!
Don Widner was a pleasure to work with. He found a car with low miles in my price range that worked for me on my budget. I will recommend your dealership to my friends.
It took an hour and 45 minutes for an oil change. Everyone was very friendly but it took a really long time in the express lane.
Great customer service from Kelly and Alex. They worked well with me in finding a vehicle, and easily communicated what would work best. Overall, great experience at a professional dealership.
Good morning, My name is katriena. Im at jim browne chrysler.and they gave a speical. On a service repair, from back in june, and they hornerd it! And everytime Im here their friendly and nice! To me I wanna say a speical thank you to Tracey and Andrew! Thank you guys so much!!!
Excellent staff starting with my salesman Roberto Abreu!! They all are very professional and they have very good customer service. I will recomended 100% Thanks!
Exelente servicio del personal y ayuda para entender las ofertad
Our salesman, Corey, was excellent. He showed us 3 or 4 Jeep Cherokee Laredo?s and my wife test drove 2 of them before deciding on the one she liked. Corey was very courteous and not a pushy salesman at all. Thanks Corey!
jim browne awsome staff very helpful will recommend to all my family and friends .Nathan from salse has gone above to do more than enough to make this a pleasant experence ,nick from finance was very patient and helpful
Hey the salesman really knew his stuff he was polite courteous and a pleasure to deal with
What is better than GREAT? Exceptional? Outstanding? How about all of them ! This dealership invests in its people. You can tell. They empower their team to make the customer experience as seamless and customer focused as possible. Our Salesman, Corey, was more of an Ambassador of the business. He represented them flawlessly and surpassed any expectations in the way of communication and attention to detail. My wife and I decided to buy TWO vehicles because we were so impressed with our experience. They are our dealership going forward even though they are 83 miles from our home.
Super profesional sale person . That was my second purchase i 4 month . definitely i will go again
excellent sales person Roberto. Super recomendable
Good services , too slow in setvice . Very good people
Everyone was pleasant and helpful. Buying process was easy.
we really happy with our buy with this sale person Roberto Abreu he's very courtesy and honest with us and that make really diferent between you place to another place thats the kind of sale you need in you dealer. we want thanks him for everything of he did for us i hope he stay there for good and will bring him people to buy cars i will recomended him with everybody. Francisco friend we buy a challenger.
We had the best salesman, Nathan Donlin, while buying our 2021 Jeep Compass. He got us a great deal and exactly what we wanted. He answered our calls and has extensive knowledge about all the vehicles. He was very professional and took time making sure the car was ready for pickup.
Over two years ago, I put out feelers on what I was looking for. I was very specific. Jim Browne Dodge was the only dealer in the state that reached out to me truly claiming to have it. So many other dealers reached out with a pathetic claim of having something ?like? what I was looking for. 28 months later, this is the finest car I have ever owned. BUT... the car was sold with a ?lifetime warranty ?. It?s legit, but all your regular service must be performed at the dealer. Now, I am a professional weekend mechanic (I have ...
Purchased a new Ram! Great dealership great salesman. From beginning to end Carlos Knowles guided me with my purchase and delivered as promised. A great place to do business, a great salesperson
Thank you so much for the wonderful experience we had purchasing our Jeep Compass on January 7th. Jeff Dixon was very helpful and professional finding us the car we went home with. Enjoyed working with him. This is my 3rd experience with Jim Browne Jeep and it never disappoints. I will definitely be back again!
My Salesman at Dodge salesman at Dodge Nathan Donlin put me in my dream car that I felt safe in. He was truly an amazing help getting me the best deal possible and I appreciate him for that!!!
Tony Cameraro went above and beyond getting me the car I wanted. I would highly recommend Tony and Jim Browne Auto to any potential buyer!
Buying a car is a stressful time. Jeff and Nicholas made this experience as easy as possible. Thanks for a pleasant experience. Happy Née Year!
Repair work was done on a timely basis. Will continue having service work done at this dealer!
Easy to work with, no pressure salesman, efficient and friendly
I must say during a very hectic holiday season , Carlos Knowles came through for me . Not only did he get the Jeep Wrangler Unlimited Rubicon I wanted but even delivered it to me . I live over 2 hours from the dealership. Saved me at least 1/2 a day of my life . I would highly recommend this salesman and his dealership. They find ways to make car deals not complicate them. Great job !
Very courteous and easy to work with sales manager as well as salesman. They work hard to meet my needs. Appreciate their time and flexibility. I am very happy with my purchase.
I just purchased a new Ram 2500 from Todd Warner at Jim Browne. I can’t say buying a vehicle is fun but Todd was great to deal with. He drove the new truck an hour and a half to us, brought the paperwork, waited for us to sign it, took us and showed us how everything works, paired our phone, then drive our trade in back to Tampa!
Great Customer Service still exists at car dealerships. You just have to go the right store! I had a very pleasant/positive experience at Jim Browne Chrysler Jeep Dodge Ram of Tampa Bay in November 2020. Before visiting the dealership, I received "upfront/no haggle quotes" on two 2021 Ram 1500 trucks I was interested in. I scheduled an appointment over the phone with Carlos Knowles, Internet Sales Manager, to visit the dealership and test drive the two Ram Trucks. This ended up being the easiest, lowest-stress car buying experience I have had in over 30-plus years! When I arrived at ...
I had a very pleasant/positive experience at Jim Browne Chrysler Jeep Dodge Ram of Tampa Bay in November 2020. Before visiting the dealership, I received "upfront/no haggle quotes" on two 2021 Ram 1500 trucks I was interested in. I scheduled an appointment over the phone with Carlos Knowles, Internet Sales Manager, to visit the dealership and test drive the two Ram Trucks. This ended up being the easiest, lowest-stress car buying experience I have had in over 30-plus years! When I arrived at the dealership, Carlos was waiting outside with the two Trucks I wanted to test drive. While ...
I have purchased 2 new pickups from this dealership and have been very pleased with their sales and finance team.sales side I work with Carlos Knowles who has done an exceptional job getting the deals I needed. I would rate.him with a 10. On the final ceremony I have 2 that have worked very hard to get the payments that I needed. This team consist of Wanda and Nick who would also get.a.10 from me. I have never had an issue with anyone at the dealership. Go.team!
My husband and I purchased my 2020 Jeep Grand Cherokee in March. Our salesperson was Carlos Knowles. He was very helpful in finding just what I wanted. The entire process was a good one. This was not our first purchase with Jim Browne. Each time has been a good experience and Carlos has been our salesperson. EVERYONE has been professional, friendly and makes you feel important.
Forever Warranty took care of my check engine light on my 2015 Wrangler.
Very good experience. Our sales rep was very courtesy and knowledgeable. We had a set amount to work with and they worked with us to arrive at make that happen.
Jeff was Great! Bryan was also great. They were willing to work with and come to an agreement on a fair price. Did not feel they were playing any games. Straight shooters from what I could tell. I would go back and will consider them for my next purchase.
I’ve recently just purchased a 2020 Jeep Renegade from Jim Browne. This dealership and it’s team of amazing people, bent over backwards to try to finance me a car despite having a rather challenging credit history. Between the sale, process of financing, and overall experience, I would highly recommend Jim Browne to anyone - especially if you are nervous about financing a new car. They are a fair, non-judgemental, knowledgeable, efficient, group of people committed to providing superior customer service and an excellent consumer experience! Most recently I had to take my Jeep in to fix my tire which ...
By far best experience I have ever had buying a vehicle. The Sales Rep Jimmy Pullman and sales manager Brian work out a great price out the door on a 2016 Jeep Grand Cherokee. I can't say enough about sales rep and sales manager they really went above and beyond to make sure I was satisfied with my purchase. The negotiation time and finance time was minimal, not long and drawn out like some dealerships. I plan to return in the future will be telling family and friends about my exceptional experience everyone was courteous personel was great. Happy with ...
The last few times I had my 2020 Gladiator serviced they left grease spots on the hood. And this past service they spilled oil on the engine and it smoked for a day afterwards. I keep my vehicles immaculate and this did upset me! Not what I would expect from a Jeep Factory Trained Technician as they advertise they employ. I would expect a bit better especially after I had complained both times. These guys with the exception of leaving oil on my hood and spilling it all over my engine, are very easy to deal with. The express oil service ...
Bought a new car last night never had such an easy time getting a good deal salesman general manager extremely friendly and helpful wanted to make sure I was happy
We brought our motorhome in for a replacement of radio on chassis. The process was made less stressful than it could have been and we were treated very well by the service department.
Jim Browne dealership was very friendly, accommodating and professional.
Good people ! Nice service , my recommendation to everyone .
Carlos knowles Was one of the nicest salesman that I have ever met He will go out of his way to help you find the right vehicle that you were looking for if you are looking for a vehicle You definitely need to see Carlos
Hello my name is Stephanie Pierre I purchase a Jeep Cherokee at this dealer for my daughter and my salesman was none other than Carlos Knowles. Mr. Knowles made the experience as simply as it could’ve be and walk and talk me through the whole process. I told him what I wanted and he made it happen. I told Mr. Knowles when I’m ready to purchase a vehicle for myself I am willing to take a 4hr drive to Tampa because he’s very patient, he’s very professional, he’s very personable, he’s very caring and ...
They usually are on top of things. They seemed a bit rushed today (maybe it was end of day?) and forgot to turn off my oil change reminder.
Great help!!! Made the deal happen!!! Dry far with my trade in. Very satisfied with the finance department and Mo my sales man.
Good experience promptly acknowledged in service area and referred to Alexia who kept me informed everyone was courteous and professional
Jason was very friendly and knowledgeable making it easy for us to get the emergency repair done on our Dodge Journey. Able to turn around the repair on the vehicle within one day and kept us informed.
Great people. Will actually work with you, regardless of financial situation to get you in the vehicle you want without the aggressive tactics and without pressure. Amazing people, can not recommend enough.
Todd Warner was our salesman. He knew the produce and I like his treating us as more mature customers. He let my wife and I talk about each step of the deal and decide what we were going to put down on the car and trade in on the deal. We felt that Todd's experience and non pressure sales technique made the buying of this vehicle one of the best of 20 vehicles I have purchased over my lifetime. We also feel we made a new friend.
Great experience and knowledgeable sales rep. Their price was also better than the other dealerships in the southeast I looked at. I live in GA and drove down to get the vehicle in Tampa as the savings were that good that made the drive/time a no brainer.
All personal we?re exceptional towards my needs and wants.
My experience is always great at this dealership. I'm on my third Jeep, but one of my main reasons for purchasing the last one was Alexa in the service department. She always goes out of her way to get me out as soon as possible at a fair price.
The sales rep was very professional, knowledgeable and courteous during the negotiations.
Nathan is awesome. We were unable to do a deal the day we test drove a truck, Nathan was very upstanding and put no pressure on us to make the deal. We went back a week later made the deal and have been very happy with our purchase. Thank you Nathan for all of your help and friendly service.
Thorough inspection of vehicle. Its good to have a full check of vehicle for problems that you may have not noticed.
Ray Evans was awesome. Amazing service, he got everything organized and ready for my arrival. Love my new Ram 1500. Highly recommend this dealership and Ray!!!
I appreciated the quick and professional service.
Fast courteous service and a top notch manager and employees
Nancy took care of my recall needs in a timely manner. Her service is always appreciated.
Excellent service very profesional from the appointment to arriving at the dealership and after completion they were always in contact with me providing updates
Jim Browne has been servicing my 2015 Jeep Cherokee since it was new. The service has always been friendly and fast. I will buy my next Cherokee from them.
Excellent customer service and very helpful with answering all questions
Chuck was amazing and the treatment of my car was more then expected. Great work overall. Answered all my questions and inspected everything with a fine tooth comb.
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